VIVAYA

Privacy Policy

Handling of Personal Information at Vivaya

Last Updated: April 3, 2026

1. Introduction

isub Inc. ("we", "us", or "our") recognizes the protection of personal information of users (corporations and sole proprietors) as a vital responsibility in providing the SaaS headless CMS platform "Vivaya" ("the Service"), and has established this Privacy Policy ("this Policy").

2. Information We Collect

We may collect the following information in providing the Service: - Registration Information: Name, company name, department, job title, email address, phone number, etc. - Usage Information: Access logs, Cookies, IP addresses, browser information, device information, etc. - Inquiry Information: Personal information included in the content of inquiries, etc.

3. Purpose of Use of Personal Information

The collected personal information will be used for the following purposes: - To provide, operate, maintain, and improve the Service - To provide information regarding the Service and respond to inquiries - To contact you as necessary, such as for maintenance or important notices - To analyze the usage status of the Service and for marketing purposes - To identify and respond to users who violate the Terms of Use or attempt to use the Service for fraudulent or improper purposes

4. Provision of Personal Information to Third Parties

We will not provide personal information to third parties without the prior consent of the user, except in the following cases: - When required by law - When necessary for the protection of human life, body, or property, and it is difficult to obtain the person's consent - When particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the person's consent - When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the person's consent is likely to impede the execution of such affairs - Other cases permitted by the Personal Information Protection Law or other laws and regulations

5. Security Management of Personal Information

We will exercise necessary and appropriate supervision over our employees to ensure the secure management of personal information against risks such as loss, destruction, alteration, and leakage. When entrusting the handling of personal information in whole or in part, we will exercise necessary and appropriate supervision over the entrusted party to ensure the secure management of the personal information.

6. Disclosure of Personal Information

When we receive a request from an individual for the disclosure, correction, addition, deletion, suspension of use, etc., of their personal information, we will respond without delay in accordance with the provisions of laws and regulations after confirming the identity of the person.

7. Use of Cookies and Similar Technologies

The Service may use Cookies and similar technologies to understand the usage status and improve the service. Users can refuse to receive Cookies through their browser settings, but in that case, some functions of the Service may become unavailable.

8. Changes to the Privacy Policy

We may change this Policy as necessary. The revised Privacy Policy shall become effective when posted on this website.

9. Contact Us

For inquiries regarding this Policy, please contact us via the inquiry form.